• Global Shopper Trends: insights from Q3

    There has been a lot of fluctuation across the world this year – culturally, politically and economically – and this shows in our latest Global Shopper Trends report.

    Although international footfall was down by -1.2% Year-on-Year across the quarter, there were regions that experienced an improvement in consumer activity.

    Here are the key top lines from the most recent quarter. For the full figures, download our Q3 Global Shopper Trends report.

    Q3 Asia-Pacific shopper trends

    Across the continent, consumer activity dipped by -0.8% during Q3, but this was mainly due to footfall decline in Australia and India.

    The main reason for caution in Australia was the Federal Election in early July, which has been p

    Read More
  • How will Black Friday impact bricks-and-mortar footfall?

    In Europe, there is no doubt that Black Friday has reached unprecedented levels of popularity; according to Adobe Digital Insights, spending has grown by 124% in the past four years.

    This is certainly having an impact on how retailers and shopping centres plan their seasonal promotions, as we discussed in our recent blog, welcome to Black November.

    However, when it comes to retail activity on the day itself – which this year falls on 25th November – not all channels are created equal. In 2014, we saw scenes of busy stores splashed across the media, with shoppers fighting in the aisles to secure a bargain.

    Last year, though, Black Friday traffic swung away from stores towards online, with some regions experiencing a decline in footfall compared to the previous year. For example, in the UK, where Black Friday is most firmly

    Read More
  • Tyco Retail Solutions Announces Combined Global Traffic Insights Businesses

    Unmatched analytics delivered exclusively under the ShopperTrak brand lay the foundation for smart store of the future

    NEUHAUSEN, Switzerland and CHICAGO – (Oct. 5, 2016) – Tyco Retail Solutions (www.tycoretailsolutions.com), part of Johnson Controls, today announced the integration of its ShopperTrak and FootFall businesses to form a single business unit that will go to market solely as ShopperTrak, providing actionable insights that enable customers to optimize operations and improve profitability.

    ShopperTrak and FootFall are leading providers of consumer behavior insights and location-based analytics, serving retailers and property management organizations in 100 countries and territories. The newly combined global traffic insights business unit counts approximately 40 billion shopper visits annuall

    Read More
  • Euros 2016: The retail story

    The Euros 2016 will be remembered as a great sporting tournament, and as a high point in what has been a difficult year for the host and finalist France. There were also surprises, with both Iceland and Wales delighting football fans in unexpectedly reaching the quarter and semi-finals respectively.

    In fact, Iceland set a new record in TV viewing figures, as 99.8% of the nation’s population watched the team’s historic win over England. It is clear that many fans across the 24 countries were glued to their screens, or even travelling to France to attend matches. So what impact did what was happening on the pitch have on stores and shopping centres?

    We’ve crunched the numbers to share some of the retail highlights of what was a remarkable sporting event.

    Retail success for the host nation

    Once again there was a big retail pay off for the hosts. Despite fears over flooding and security, France pulled off a big succ

    Read More
  • How can the retail industry future-proof the store’s new role?

    Nearly 20 years after online retail first emerged, 90% of purchases still take place in-store. Has the physical retail faced down its rival ecommerce forever? Probably not, but the digital journey has definitely reshaped how consumers shop.

    Catering to shoppers’ busy lives, ecommerce has given consumers on the go capabilities and unlimited access to products across the globe. But the store is undoubtedly still a central part of everyday retail habits; the continued growth of click-and-collect is just one example of the way online shopping is reinforcing bricks-and-mortar’s role within retail.

    What is more, purchases have become just one aspect of the physical retail experience. The need to try products or seek advice drives consumers to the store, while many are increasingly attracted to shopping as part of their leisure entertainment activities.

    So how can retailers and shopping centres build great customer experiences around the ne

    Read More
  • Rio Olympics – the global retail opportunity

    During the Rio Olympics, brands and retailers across the globe will be looking to maximise on sales with marketing and promotions around the event. Given that the opening ceremony was watched by 70% of the global population in 2008 and 72% in 2012, it is fair to say that there is significant interest in the games from consumers around the world.

    Not only are star athletes quickly snapped up in sponsorship deals, most national teams have a host of retail and hospitality partnerships. Alongside this, consumers are quickly caught up in the spirit of the games, encouraging spend in areas including technology, sports equipment, food and beverages.

    So, how can retailers and shopping centres tap into Olympic and Paralympic excitement to increase shopper spending? Following on from our previous blog, Rio Olympics – the home retail opportunity, we exam

    Read More