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In-Store Customer Engagement

In-Store Customer Engagement

Ask most retailers if they know how many people visited their website and they will probably have a reasonably detailed grasp of who visited, what they did while on the site and if the visitor became a buyer. Ask them about the behaviour ...
Internal Benchmarking

Internal Benchmarking

When retailers begin using traffic, there are several important questions that need to be answered: Which are my top performing stores? Where do I have the most opportunity for improvement? What should my target conversion r...
Internet of Things

Internet of Things

Far from just being a buzzword for intelligent household objects, the Internet of Things (or IoT) is completely transforming entire industries – from smart cities to logistics. The retail industry has always led the way when it comes to em...
Luxury Experience

Luxury Experience

3 Strategies to transform the luxury experience using location-based analytics Luxury retailers have always set the standard when it comes to customer service.But just as technology has redefined customers’ shopping experiences, it has al...
Manage Staffing Smarter

Manage Staffing Smarter

Effective labour management starts with accurate shopper traffic monitoring. Ensuring the proper amount of labour, skill sets required and tasks to be performed during specific times throughout a day can have a profound impact on the success o...